We often get asked abut the Rain Out or Rain Check Policy
We have the Best Rain Check Policy in the Industry!
Scheduled Pickup Time
- When you Reserve your Unit online to Guarantee that you lock your Experience in.
- We do all we can to insure the Experience is Safe and meets all Safety Guidelines.
- We monitor the local weather and extended areas to about 250 miles from Greenville, SC
- If on the day and time of Rental pickup, there were to be inclement weather, we will not release the Rental unit under any circumstance.
- We will offer a couple of options in the case that this would occur.
1) We will Refund the Reservation with No Fees or Penalties.
2) We will Offer to Reschedule for a Future Available Day and Time
3) We will Refund the Total Amount and Let you do a future Reservation as needed.
Post Departure Rain Out
- Once you depart and you face challenging weather within 2 Hours of your experience.
- We will ask that you contact us immediately at the Office (864) 900-2550
- We will then offer to go pick you up and bring you back to the office to reschedule for a future day and time
- Offer 100% refund with No Fees and the Primary Registered Driver can opt to choose a future date and rental session by ordering online.
- We can also offer a full refund with no fees or penalties.
Thank You for Your Understanding
The F3 Rentals Team